FAQ

What To Do When Someone Dies

At some time during our lives, death touches and affects us all. Arranging a funeral falls to a family member or close friend and often causes much pain and grief.

While inevitable, we rarely discuss death and as a result, death and its consequences are often not understood.

We at Narooma District Funerals are here to help and assist you. You can call us at any time of the day or night when a death occurs, for professional advice. We can help you with what to do next.

When Someone dies at Home
The first contact should be with the deceased’s doctor who will issue the Medical Certificate of Cause of Death, if satisfied with the death. Immediately after informing the doctor, you should contact us. We will arrange a suitable time, day or night, to transfer the deceased person into our care and for our Funeral Arranger to visit you at home or in one of our three offices to complete the funeral arrangements.

When Someone dies in Hospital / Care Facility
Where a death occurs in a hospital or other care facility, these authorities will take care of the medical requirements. You will need to collect any personal belongings.

As soon as possible, you should contact our funeral home – we will then liaise with the hospital / nursing home staff regarding the release of the deceased into our care. We will arrange a suitable time for you to meet with our Funeral Arranger in one of our three offices to complete the funeral arrangements.

When Someone dies Suddenly
When a death is sudden or accidental, or the cause of death cannot be confirmed, the police will be notified. They will arrange for the deceased to be transferred to the Coroner’s Mortuary.

Contact our Funeral Home as soon as possible. We can advise on the procedures involved and liaise with the Coroner’s office.

We will arrange a suitable time, day or night, to visit you to discuss the funeral arrangements.